Home Forums BP Better Messages Private messaging url not working

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  • #12885
    qeeeiws
    Participant

    Hello, I have this issue, usernames in my website are email names, such as name.username@mail.com, when I try to put these usernames in url
    https://www.website.com/?new-message&to=name.username@mail.com
    It is not working, the issue is probably because of characters “@” and “.”, any idea how to solve this issue?

    Thank you very much for your response.

    #12887
    qeeeiws
    Participant

    Edit: I tried encryption
    like email%40icloud.com and email%40icloud%2Ecom it still doesn’t work

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